If you see an ad that is suspicious or receive an email or SMS that you believe to be a scam, we highly encourage you to report these to the trucksales Trust & Safety team so they can investigate and give advice on how to stay protected.
Reporting a scam email or SMS
If you receive a suspicious email or SMS, the first thing to do is contact our customer care team here. Make sure to include screenshots of the scam message. Our team will investigate the message and advise you on its validity.
Reporting a scam email or SMS
If you receive a suspicious email or SMS, the first thing to do is to let our Trust & Safety team know by sending an email to safety@carsales.com.au. Make sure to include screenshots of the scam message. Our team will investigate the message and advise you on its validity.
You can also contact our Customer Service Team on 13 72 53.
Australian Government Websites
- Contact the Australian Competition and Consumer Affairs Commission (ACCC) on 1300 302 502
- Report a scam through Scam Watch
- You can also report online fraud to the Australian Government via ReportCyber
- Sign up for the Stay Smart Online email alerts
Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.