At trucksales we take online privacy and security very seriously. All ads published on trucksales are reviewed by our customer service team before going live. This is to ensure that sellers are legitimate and that the ad meets our requirements.
We aim to approve all ads within 2 hours of payment during business hours. If it's been longer than 2 hours and your ad still hasn't been approved, it could be that:
- You have paid by BPAY (takes 1-2 business days to process the payment)
- Your ad was rejected (check your emails) Click here
- Your ad was cancelled (check your emails)
- Your ad expired (check your emails)
You can check the status of your ad by signing in your account and looking for the 'status' under 'Ad Management'.
If your ad is still awaiting approval, it could be that our staff haven't had a chance to check your ad yet! Please call customer service on 13 72 53 to get an update!
Your ad has been approved but still can't find it online? Click here
Any information on this page is provided as a guide only. It is not professional or expert advice and is not a substitute for such advice. The content may not be appropriate, correct or sufficient for your circumstances and should not be relied on as the only reason you do or don’t do anything.